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How me77 Protects Your Personal Data

At me77, your personal data is handled with care and transparency — we collect only what we need to run your account, process transactions, and keep your experience…

Data Anda DilindungiAkses Berdasarkan Undang-Undang TempatanPolisi Kuki JelasSimpanan Data Terhad

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What This Policy Covers and Why

me77 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all interactions you have with me77 via me77.bid, including account registration, deposits through Touch 'n Go, GrabPay, Boost dan FPX, and any communications you send us. We are the data controller for information submitted on this platform. Access to our services

1
depends on whether local law in your region permits it. We collect your name, contact details, payment references and device data to verify identity, process transactions and maintain account security. We do not sell your personal data to third parties for marketing purposes. Retention periods vary
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by data type — payment records are kept as required by applicable financial regulations, while browsing data is cleared after 13 months.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN KAMI

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, our privacy support team is reachable through multiple channels.

E-mel Privasi Send your data access or deletion request to our dedicated privacy address at me77.bid. We acknowledge every request within 24 hours and resolve it within 72 hours on working days.

Live Chat Our live chat agents can log a privacy request on your behalf and escalate it to the data team immediately. Available around the clock so your concern is never left waiting.

Borang Dalam Akaun Once you are logged in, the Account Settings section contains a Privacy Request form. Submit it there for the fastest routing — the form links your request directly to your verified identity on file.

CARA KAMI MENGURUSKAN DATA

Six Ways We Handle Your Data Carefully

From the moment you open an account to the day you request deletion, me77 applies consistent data-handling practices.

Penyulitan Data

All personal data stored on me77 servers is encrypted at rest using AES-256. Data in transit between your browser and our servers is protected by TLS 1.3, so your account details and payment references stay private.

Pengurusan Kuki

We use first-party session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through the consent banner shown on your first visit to me77.bid.

Keselamatan Akaun

Login attempts are monitored for unusual patterns. If we detect access from an unrecognised device or location, your account may require re-verification before activity continues — protecting you from unauthorised use.

Tempoh Penyimpanan

We retain account data for as long as your account is active and for a defined period after closure, as required by financial and legal obligations. Data no longer needed is deleted or anonymised on a scheduled cycle.

Hak Akses Pengguna

You have the right to request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where permitted by law. Submit these requests through live chat, email or the in-account privacy form.

Perkongsian Pihak Ketiga

We share data only with payment processors — including Touch 'n Go, GrabPay, Boost dan FPX — and identity verification services strictly necessary to run your account. No data is shared for advertising or profiling by external parties.

Your Privacy Questions, Answered by me77

Below are the questions we receive most often about how me77 manages personal data. If your question is not covered here, reach out through live chat or email and our privacy team will respond with a specific answer tied to your account situation.

We collect your name, email address, phone number, date of birth and the payment references linked to your deposits via Touch 'n Go, GrabPay, Boost dan FPX. Device identifiers and IP addresses are also logged for security purposes.

We retain financial transaction records for the period required by applicable law, typically between five and seven years. Non-financial profile data is deleted or anonymised within 90 days of account closure, unless a legal hold applies.

Yes. Submit a data access request via the in-account Privacy Request form, by live chat or by email. We will prepare a structured export of your personal data and deliver it to your registered email address within 30 days.

We do not sell or rent your data. We share only what is necessary with payment processors and identity verification partners. These partners are contractually bound to use your data solely for the services they provide to us.

Send a deletion request through the in-account form or email our privacy team directly. We will confirm receipt within 24 hours. Deletion is completed within 30 days, subject to any legal retention obligations we must honour.

We use session cookies for login, preference cookies for your language and display settings, and analytics cookies to measure page performance. You can turn off non-essential cookies at any time via the cookie preference centre on me77.bid.

Contact our privacy team by email or live chat with a description of your concern. We investigate all complaints within five working days and communicate our findings to you. Where local law permits, you may also escalate to the relevant data protection authority.

How me77 Protects Your Personal Data

Reach Us About Your Privacy Rights

Six Ways We Handle Your Data Carefully

Penyulitan Data

Pengurusan Kuki

Keselamatan Akaun

Tempoh Penyimpanan

Hak Akses Pengguna

Perkongsian Pihak Ketiga

Your Privacy Questions, Answered by me77

01 What personal data does me77 collect when I open an account?

02 How long does me77 keep my data after I close my account?

03 Can I request a copy of the data me77 holds about me?

04 Does me77 share my data with third parties outside of payment processing?

05 How do I ask me77 to delete my personal data?

06 What cookies does me77 use and can I turn them off?

07 Who do I contact if I believe my privacy rights have been breached?

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